Right of Withdrawal

Last updated July 15, 2026

Right of withdrawal

You have the right to withdraw from this contract within fourteen days without giving any reason. The withdrawal period is fourteen days from the day the contract is concluded.

Exercising the right of withdrawal

To exercise your right of withdrawal, you must inform us (Felix Wolf, Dieselstraße 10, 61118 Bad Vilbel, Germany, email: hello@shalotte.com) of your decision to withdraw from this contract by a clear statement (e.g. a letter sent by post or an email). You may use the model withdrawal form below, but it is not obligatory.

To meet the withdrawal deadline, it is sufficient for you to send your communication concerning the exercise of the right of withdrawal before the withdrawal period has expired.

Effects of withdrawal

If you withdraw from this contract, we shall reimburse to you all payments received from you without undue delay and no later than fourteen days from the day on which we are informed about your decision to withdraw. We will carry out such reimbursement using the same means of payment as you used for the initial transaction, unless expressly agreed otherwise with you; in any event, you will not incur any fees as a result of this reimbursement.

Early lapse of the right of withdrawal

For a contract for the supply of digital services, the right of withdrawal lapses early if we have begun performance of the contract after you expressly consented to us beginning performance before the withdrawal period expired and you acknowledged that you thereby lose your right of withdrawal once performance begins (§ 356 (5) German Civil Code). We obtain this consent expressly during checkout.

Model withdrawal form

(If you wish to withdraw from the contract, please complete this form and return it.)

To: Felix Wolf, Dieselstraße 10, 61118 Bad Vilbel, Germany, email: hello@shalotte.com

— I/We (*) hereby withdraw from the contract concluded by me/us (*) for the Shalotte Premium subscription — Ordered on (*)/received on (*) — Name of consumer(s) — Address of consumer(s) — Signature of consumer(s) (only if this form is notified on paper) — Date

(*) Delete as appropriate.

This withdrawal policy applies to consumers within the meaning of § 13 of the German Civil Code.

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