Last updated September 29, 2026
These Terms of Service govern the use of the paid Premium subscription of the Shalotte application, offered by SHALOTTE LTD (registered in England and Wales, company number 17441325), 71-75 Shelton Street, Covent Garden, London WC2H 9JQ, United Kingdom ("we", "us"). They apply accordingly to free use where relevant. Shalotte is only for people aged 18 or older; by registering, the user confirms that they are 18 or older. Deviating terms of the user do not apply.
Shalotte Premium unlocks additional features (including unlimited inventory, unlimited recipe ideas, and the Sous Chef). The scope of features follows the current product description in the app.
The contract is formed when the user completes checkout via the payment provider Stripe and expressly confirms the obligation to pay ("order with obligation to pay"). A registered user account is required.
Shalotte Premium is offered as either a monthly or an annual subscription. The price that applies is the one displayed to the user during checkout immediately before the order with obligation to pay; that displayed price is decisive. Billing is charged in advance for each billing period via Stripe. Any applicable statutory taxes are included in the displayed price or shown separately.
New customers can try Shalotte Premium free: 7 days on the monthly subscription, 14 days on the annual subscription. A payment method must be provided to activate the trial. The free trial is available once per user; a subscription taken out after an earlier trial starts as a paid subscription immediately. Unless the subscription is cancelled before the trial ends, it automatically converts to a paid subscription and the payment method is charged. We email the user before the trial ends, stating the exact date and amount. Cancellation during the trial is possible at any time and avoids any charge.
Depending on the plan chosen, the subscription runs on a monthly or annual basis and renews automatically for one further billing period of the same length unless cancelled. The user may cancel at any time with effect from the end of the current billing period. Cancellation is straightforward and without giving reasons, via the "Cancel contracts here" button — kept for every customer because consumers whose own law requires one (for example § 312k of the German Civil Code) keep that right under Art. 6(2) Rome I — and in the account under Settings. Fees already paid for the current period are not refunded pro rata.
Consumers have a statutory right of withdrawal. Details and the model withdrawal form are in our withdrawal policy (/widerruf). For digital services the right of withdrawal may lapse early if you have expressly consented to immediate performance and acknowledged that you thereby lose the right.
We strive for high availability of the service but do not owe uninterrupted accessibility. Recipe and nutrition suggestions generated by Shalotte are aids and do not replace professional advice; using them is at your own responsibility. That includes checking the ingredients against your own allergies and intolerances before cooking. We are liable only for intent and gross negligence and for the breach of essential contractual duties (cardinal obligations), in the latter case limited to the foreseeable damage typical for the contract. Liability under the Product Liability Act and for injury to life, body, or health remains unaffected.
We may change these Terms with effect for the future where necessary to adapt to changed legal or technical circumstances. We will give timely notice of material changes. If the user does not object within the stated period, the changes are deemed accepted; we will separately point out the right to object and its consequences.
The law of England and Wales applies, excluding the UN Convention on Contracts for the International Sale of Goods. Mandatory consumer-protection provisions of the consumer's country of habitual residence remain unaffected (Art. 6(2) Rome I); nothing in this choice of law takes away a protection your own country's law does not let you give up. Contact: hello@shalotte.com. Should any provision be invalid, the validity of the remaining provisions is unaffected.
These terms apply to the paid Premium subscription. While Shalotte is in free beta, no fees are charged.